Job Details – IT Support Engineer / Specialist

17 Aug 2020

  • Provide deskside (maintenance) support on hardware, software and application for user
  • Provide helpdesk and remote IT support if necessary
  • Provide network and server support (backup and monitoring)
  • Assist in managing hardware & software inventory and maintain up-to-dated inventory record
  • Communicate with vendors for all IT related work such as facilities purchasing and repairing
  • DSE / Diploma in Computer Science or related discipline
  • 2 years IT support experience (less experience will be considered as IT Support Engineer)
  • Knowledge of Microsoft Windows (7 / 10), Microsoft Office and Email (Outlook / Lotus Notes)
  • Hands on experience in PC problem diagnosis and end user support
  • Experience in supporting Windows Server & Linux platform will be an advantage
  • CCNA / MCP / MCSE holder is preferred, but not a MUST
  • Knowledge of LAN / WAN and TCP / IP
  • Can work under pressure and independently
  • Good analytical and problem solving skills
  • Good team player, self-motivated, communication skills and hard-working
  • Good command of spoken and written English and Chinese
  • Immediately available is preferred

 

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