Job Details – System Specialist
- Independently provide technical solutions utilizing best practice for customer requirements.
- Follow established standards, policies, and configuration guidelines to ensure that the environments meet program requirements.
- Provide maintenance and support for Infrastructure and/or custom reporting.
- Create/modify standard operating procedures for Administration.
- Test, troubleshoot and implement new functionality.
- Provide system support during DR Drill period.
- Assist IT Team to follow the predefined procedure and working with the related Infrastructure / Application Teams to perform the DR support.
- Adhere to strict security guidelines and policy in all cases.
- Able to communicate effectively at all levels of the organization, with internal or external vendors.
- Maintain smooth operation, including coordination with network, application, regional team and the system engineers.
- Ensure the Daily Operation & DR tasks are adequate and compliant with the bank’s standard.
- Higher Diploma or above in computer science or related disciplines
- More than 5 years IT system support experience
- Professional certificate(s) holder is preferable such as ITIL / MCITP / MCSE / CCNA / CCNP
- Prior administrative experience with IBM Content Manager OnDemand.
- Solid hands-on experience in OnDemand environment.
- Solid hands-on experience in DR Support.
- Familiar on Windows, AIX and Linux Platform.
- Proficient in automated operation & maintenance and monitoring tools.
- Strong technical knowledge of Windows Server, Linux, Windows 10 and Remote Desktop.
- Mature, positive thinking and active person are desired
- Good communication skill in both English and Cantonese
- Immediate available is preferred
Location: Near Tung Chung
Immediately available is preferred