Job Details – System Engineer
Responsibilities- Provide system support during Infrastructure / Application Change period
- Assist IT Team to follow the predefined procedure and working with the related Infrastructure / Application Teams to perform the Change support.
- Perform Change Request with referred to the schedule.
- Adhere to strict security guidelines and policy in all cases.
- Able to communicate effectively at all levels of the organization, with internal or external vendors.
- Maintain smooth operation, including coordination with network, application, regional team and the system engineers.
- Ensure the Change tasks are adequate and compliant with the bank’s standard.
- Higher Diploma or above in computer science or related disciplines
- More than 2 years IT helpdesk / deskside support experience with at least 1 year in team lead role
- Professional certificate(s) holder is preferable such as ITIL / MCITP / MCSE / CCNA / CCNP
- Solid hands-on experience in Infra Change and Support.
- Familiar on Windows, AIX and Linux Platform.
- Good knowledge of SCCM, HPSA and Network.
- Proficient in automated operation & maintenance and monitoring tools.
- Strong technical knowledge of Windows Server, Linux, Windows 10 and Remote Desktop.
- Mature, positive thinking and active person are desired
- Good communication skill in both English and Cantonese
- Immediate available is preferred