Job Details – Senior IT Support Specialist (HK Island)
Responsibilities- Provide deskside (maintenance) support on hardware, software and application for user
- Provide helpdesk and remote IT support if necessary
- Provide network and server support (backup and monitoring)
- Assist in managing hardware & software inventory and maintain up-to-dated inventory record
- Communicate with vendors for all IT related work such as facilities purchasing and repairing
- Diploma or above in Computer Science or related discipline
- 4 years IT support experience
- Knowledge of MS Windows, Office 365 and Exchange Mail
- Hands on experience in PC problem diagnosis and end user support
- Experience in supporting Windows Server & Linux platform will be an advantage
- CCNA / MCP / MCSE holder is preferred, but not a MUST
- Knowledge of LAN / WAN and TCP / IP
- Can work under pressure and independently
- Good analytical and problem solving skills
- Good team player, self-motivated, communication skills and hard-working
- Good command of spoken and written English and Chinese
- Immediately available is preferred