Job Details – Night Shift – Senior/ Service Desk Specialist (Shek Mun)

  • Perform system operations and maintain operations procedures.
  • Control data backup and restoration.
  • Conduct daily walkthroughs and routine checking of the computing services.
  • Conduct daily system administration, troubleshooting and applying remediation to system problems.
  • Daily support the operational tasks
  • Perform the change and configuration management under ITIL and ISO compliance
  • Meet the corresponding service level agreement (SLA)
  • Develop and maintain operational procedures and performance statistics for all computer systems
  • Write system scripts to schedule and monitor the performance of systems
  • Higher Certificate holder or above in IT or related disciplines
  • With 1 year experience in Information Technology services (more 3 years IT exp, will be considered as Senior level)
  • Knowledge in Microsoft Windows Active Directory, Exchange Server and AIX/Linux Administration is an advantage
  • Knowledge in Data Center Operation is an advantage
  • Holding any Professional Certificate is a plus
  • Good interpersonal communication skill
  • Able to work on-site, 7×24 shift and overnight shift
  • Fluent in spoken English and Cantonese
  • Candidate with less experience will be considered as Assistant Service Desk Specialist
  • Fresh graduates are welcome



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